Returns & Exchanges

All orders place through Frontline Cigars can be canceled within one hour of being placed. All orders are shipped within one business day of being received. Orders are shipped 1-3 day shipping. Orders that have not been opened can be returned within 14 business days. To return your order, simply email us at If you receive a defective product, please contact us directly at 1-630-332-0250 and we will exchange the product or issue you a refund. If you have any questions about our refund policy please contact us directly.